Dark Escape Games understands that no amusement game, no matter how innovative and exciting is worth a thing if it doesn't have a manufacturer that stands behind it with parts and tech support.

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All of our Cabinets come with contact information on the back, and if there is an occasion where support is needed we pledge that you 'll receive live support from an engineer within minutes anytime between 10am-8pm EST, Monday thru Saturday.

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All parts and components are built and tested in house at DEG, so replacements can be shipped quickly from our facility in Chattanooga, Tennessee.